Bupa Dental Toowong

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Platinum No Gap

If you’ve been feeling concerned or worried about your dental health, don’t put off visiting the dentist any longer. Our friendly, experienced team at Bupa Dental Toowong is here to help put your mind at ease.

We understand the crucial role that good oral health plays, not only for your dental health, but your overall wellbeing. We will work alongside you to understand your concerns and priorities for your teeth, and help you achieve your goals.

Remember - prevention is always better than cure, and regular dental examinations can help catch any problems early and help you maintain a healthy mouth.

Our modern, relaxing clinic located in central Toowong offers a comprehensive range of services for your whole family; from regular check-ups and teeth cleaning, through to more involved procedures such as dental implants*, in comfort.

Using new AIRFLOW® technology, we take a more comfortable, less invasive approach to cleaning teeth.

If you are interested in a brighter, whiter smile, our experienced dental team can also discuss cosmetic dental options such as veneers, crowns, bridges and teeth whitening*.

If you’re a new patient, we have a bit to catch up on! So at your first appointment we’ll conduct a review of your dental and medical history, which helps us to understand your priorities and any concerns you may have with your teeth, jaw and gums.

We’ll then develop a personalised oral health plan; identifying any urgent needs, including any preventative procedures that may help avoid more complex issues in the future. We’ll then explain the details, giving you the opportunity to ask any questions, to help you make the right decisions for your circumstances.

Our team of dentists and staff look forward to welcoming you at Bupa Dental Toowong. With many years of experience between us, our caring and highly professional team are here to help with all of your dental needs.

Public transport

Stops are located along Sherwood Road servicing bus routes 416 and 470 within walking distance of the practice.

Plan your route online, or use a real-time transport app.


There's free parking onsite.

36 Jephson Street , Toowong, QLD 4066, Australia

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Dr James Douglas

Dr James Douglas

Dr James Douglas attained a Bachelor of Science degree, majoring in physiology, from the University of Otago (NZ) in 1978. He then completed a Bachelor of Dental Surgery in 1982. The two degrees have shaped his holistic approach to dentistry, providing a deep understanding of the effects dentistry has not only on your teeth, jaw and face, but on your overall general health and vitality. Dr Douglas’s holistic approach has led to a special interest and expertise in orthodontics, temporomandibular joint issues and sleep dentistry.

Throughout his dentistry Dr Douglas maintains a philosophy of tooth conservation with a focus on his patient’s long term oral and general health. Dr. Douglas offers the latest in orthodontic treatment including Invisalign. Dr Douglas is also skilled in cosmetic dentistry and can rejuvenate your smile with treatments including teeth whitening, veneers, implants and crowns.

Dr. Douglas continuously seeks further education, keeping up to date with the latest dental innovations and techniques as a part of his commitment to the wellbeing of his patients. This leads him to conferences and seminars throughout Australia and America on a regular basis.

Dr Emma Hatherall

Dr Emma Hatherall

Emma graduated from the University Of Wales College Of Medicine in 2005 with a Bachelor of Dental Surgery, receiving the prize for conservative dentistry for that year. Since graduating, Emma has also gained the postgraduate MJDF qualification through the Royal College of Surgeons.

After graduation she worked in private practice in Wales. She also took up roles within Cardiff Dental Hospital on both the Oral Medicine Department and Paediatric Department where she developed a keen passion for treating children.

Emma moved to Brisbane to enjoy our warmer climate in 2013 and has recently joined the team at Face Value. She enjoys all aspects of general dentistry, and has a particular interest in treating children. Emma prides herself on making sure that her patients feel at ease and completely relaxed during their treatment.

She is committed to maintaining her professional development, and ensures that she is up to date on current methods and techniques by regularly attending courses and conferences.

Outside of work Emma enjoys keeping active, especially long distance running.

Dr Lily Andersen

Dr Lily Andersen

Lily graduated from the University of Queensland with first class honours and the Royal Australasian College of Dental Surgeons Prize for that year. She has previously worked in private practice in Gatton and Ipswich before joining the team at Face Value Dental.

Lily is committed to providing gentle and friendly service in all aspects of general dentistry, with a particular interest in Oral Surgery. She speaks English, Mandarin and Cantonese.

Outside of work, she enjoys cooking, photography, art and craft, and travelling with her husband.

Dr Maria Giles

Dr Maria Giles

Dr Maria Giles received her dental qualifications in 2000 in Colombia and was practising as a general dental practitioner before coming to Australia. In 2006 she passed the Australian Dental Council examinations allowing full recognition in Australia. Maria has been working with us since February 2007 and enjoys all aspects of dentistry.

Maria speaks Spanish and is more than happy to treat those from the Spanish speaking community. Maria works some Saturdays at the practice, which is convenient for people who cannot attend an appointment during a normal working week. Maria enjoys going to the gym and enjoys learning mindfulness, meditation, and aromatherapy. She is trying to introduce a holistic approach in her life.

Dr Reeynaa Ohm

Dr Reeynaa Ohm

Reeynaa graduated with first class honours and topped her graduating year in 2002 at V.S Dental College & Hospital. She then passed the Australian Dental Council Examination after moving to Australia and has been practicing since 2007 in a variety of clinical settings.

Reeynaa has worked in Sydney Dental Hospital, Emergency & Trauma Care in Westmead Hospital & Wollongong Dental Hospital before moving exclusively into private practice.

She believes that the key to long-term clinical success is excellent dental treatment and motivating the patients to make positive lifestyle changes. Although passionate about all aspects of dentistry, her special interests include Advanced Restorative Dentistry, Periodontics & Prosthodontics. Her professional time is spent between working at our practices and mentoring students at the University of Queensland - School of Dentistry.

Outside of work Reeynaa enjoys yoga, baking and reading fiction.

Dr Shimal Patel

Dr Shimal Patel

Shimal qualified in 2010 at Kings College, London, and emigrated to Australia in 2015. Whilst here Shimal has continued to develop her interests in surgical and restorative dental treatment under general anaesthetic, as well as restorative implant treatment and complex extractions.

She is a loyal and committed person who has a true passion for dentistry. Shimal aims to create a fantastic rapport with patients whilst maintaining a high level of professionalism. Shimal is always keen to learn from others and continuously strives to acquire new skills and loves being a well-involved member of the Bupa Dental team.

Shimal is a very sociable person and enjoys taking part in a variety of leisure activities, mostly eating out! Since moving to Australia, she has played for a local soccer club and has been learning how to water-ski, wakeboard and surf. Shimal enjoys snow skiing and swimming but also likes to relax by reading and baking. She has also acquired her boat and jet ski licence.

Dr Yumi Choi

Dr Yumi Choi

Dr Yumi Choi graduated dentistry from Griffith University with awards for academic excellence. Before her dental career, she worked as a registered nurse for over ten years, predominantly for Queensland Health.

She provides all aspects of general dentistry, including general restorations, root canal treatment, crown and bridges, composite and porcelain veneers and dentures.

Yumi is extremely passionate about her profession and has a great interest in oral surgery and cosmetic dentistry. Yumi’s positive attitude, integrity and gentle approach always ensure you will feel at ease under her care.

Outside of dentistry, Yumi enjoys keeping fit, hiking and taking regular yoga and Pilates classes. She has a great passion for travelling the world and skiing.

Oral Health Therapists

Zoe Clarke

Zoe Clarke

Zoe graduated from the University of Queensland in 2003 with a Bachelor of Applied Health Science (Oral Health) and has been working as a dental hygienist and therapist in Brisbane for over six and a half years. Zoe joined the Face Value Dental team in January 2010 and has become known for her gentle and caring approach.

As an oral health therapist, Zoe aims to assist patients in achieving optimum oral health through prevention of dental disease. As an oral health therapist, Zoe performs thorough scale and cleans on all our patients and is able to treat mild to moderate gum disease. Zoe has also gained extensive experience in children’s dentistry through her dental therapy work. As a therapist, Zoe is able to restore teeth, apply fissure sealants and remove baby teeth when necessary in children from four to seventeen years of age. Her aim is to give all patients as pleasant an experience as possible in the dental chair.

Steve Ahn

Steve Ahn

Steve joined our team in August 2014 as an Oral Health Therapist (OHT). Steve graduated from the University of Otago in 2010 with a Bachelor of Oral Health. He has been working as a dental hygienist and dental therapist in Australia since graduating in both private and public dental settings. He also worked as a research assistant at the University of Melbourne.

In his spare time he spends time with his new baby Lucas. Sometimes when he is lucky, his wife Ria grants him a day to himself to play golf, tennis, squash or soccer.

Steve is fluent in Korean.

Annie Lim

Annie Lim

Annie graduated from Griffith University in 2009 with a Bachelor of Oral Health and has worked all over Queensland. She started out in Innisfail, an hour south of Cairns, for 3 years before making her way to Toowoomba and North Brisbane to be closer to her family.

In that time she has volunteered in Cambodia working with children and wants to continue to give back, not only to communities in Australia but also communities overseas. Annie enjoys working with children and working with her patients to help them feel at ease and comfortable.

In her spare time, she enjoys spending time with her husband and family, making and eating various types of foods. You will catch Annie either eating in the kitchen or with her in laws fishing out the back off a pontoon.

Our dentists and therapists speak:

  • English
  • Cantonese: Dr Lily Anderson (dentist)
  • Mandarin: Dr Lily Anderson (dentist)

07 3870 3220

Opening hours

monday 07:30 – 17:30
tuesday 07:30 – 20:00
wednesday 07:30 – 17:30
thursday 07:30 – 20:00
friday 07:30 – 17:00
saturday 09:00 – 13:00
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36 Jephson Street , Toowong, QLD 4066, Australia
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