Bupa Dental Toowong

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If you’ve been feeling concerned or worried about your dental health, don’t put off visiting the dentist any longer. Our friendly, experienced team at Bupa Dental Toowong is here to help put your mind at ease.

We understand the crucial role that good oral health plays, not only for your dental health, but your overall wellbeing. We will work alongside you to understand your concerns and priorities for your teeth, and help you achieve your goals.

Remember - prevention is always better than cure, and regular dental examinations can help catch any problems early and help you maintain a healthy mouth.

Our modern, relaxing clinic located in central Toowong offers a comprehensive range of services for your whole family; from regular check-ups and teeth cleaning, through to more involved procedures such as dental implants*, in comfort.

Using new AIRFLOW® technology, we take a more comfortable, less invasive approach to cleaning teeth.

If you are interested in a brighter, whiter smile, our experienced dental team can also discuss cosmetic dental options such as veneers, crowns, bridges and teeth whitening*.

If you’re a new patient, we have a bit to catch up on! So at your first appointment we’ll conduct a review of your dental and medical history, which helps us to understand your priorities and any concerns you may have with your teeth, jaw and gums.

We’ll then develop a personalised oral health plan; identifying any urgent needs, including any preventative procedures that may help avoid more complex issues in the future. We’ll then explain the details, giving you the opportunity to ask any questions, to help you make the right decisions for your circumstances.

Our team of dentists and staff look forward to welcoming you at Bupa Dental Toowong. With many years of experience between us, our caring and highly professional team are here to help with all of your dental needs.

Public transport

Stops are located along Sherwood Road servicing bus routes 416 and 470 within walking distance of the practice.

Plan your route online, or use a real-time transport app.


There's free parking onsite.

36 Jephson Street , Toowong, QLD 4066, Australia

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Dr James Douglas

Dr James Douglas

Dr James Douglas attained a Bachelor of Science degree, majoring in physiology, from the University of Otago (NZ) in 1978. He then completed a Bachelor of Dental Surgery in 1982. The two degrees have shaped his holistic approach to dentistry, providing a deep understanding of the effects dentistry has not only on your teeth, jaw and face, but on your overall general health and vitality. Dr Douglas’s holistic approach has led to a special interest and expertise in orthodontics, temporomandibular joint issues and sleep dentistry.

Throughout his dentistry Dr Douglas maintains a philosophy of tooth conservation with a focus on his patient’s long term oral and general health. Dr. Douglas offers the latest in orthodontic treatment including Invisalign. Dr Douglas is also skilled in cosmetic dentistry and can rejuvenate your smile with treatments including teeth whitening, veneers, implants and crowns.

Dr. Douglas continuously seeks further education, keeping up to date with the latest dental innovations and techniques as a part of his commitment to the wellbeing of his patients. This leads him to conferences and seminars throughout Australia and America on a regular basis.

Dr Cliff Steven

Dr Cliff Steven

Dr Cliff Steven BDS (Otago) 1992. Cliff has worked in private practice in New Zealand, England and Australia. He has extensive experience in all aspects of dentistry but particularly enjoys cosmetic dentistry and dental implants. Outside of dentistry he enjoys rugby, soccer and time spent with family.

Dr Emma Hatherall

Dr Emma Hatherall

Emma graduated from the University Of Wales College Of Medicine in 2005 with a Bachelor of Dental Surgery, receiving the prize for conservative dentistry for that year. Since graduating, Emma has also gained the postgraduate MJDF qualification through the Royal College of Surgeons.

After graduation she worked in private practice in Wales. She also took up roles within Cardiff Dental Hospital on both the Oral Medicine Department and Paediatric Department where she developed a keen passion for treating children.

Emma moved to Brisbane to enjoy our warmer climate in 2013 and has recently joined the team at Face Value. She enjoys all aspects of general dentistry, and has a particular interest in treating children. Emma prides herself on making sure that her patients feel at ease and completely relaxed during their treatment.

She is committed to maintaining her professional development, and ensures that she is up to date on current methods and techniques by regularly attending courses and conferences.

Outside of work Emma enjoys keeping active, especially long distance running.

Dr Christopher Franco

Dr Christopher Franco

Chris completed his Bachelor of Dental Surgery in 2014 at the James Cook University in Townsville. He is presently studying to be a Doctor in Clinical Dentistry in specialist orthodontics at the University of Queensland.

Outside of study and work Chris enjoys outdoor activities, travel, reading, as well as playing and coaching soccer.

Dr Lily Andersen

Dr Lily Andersen

Lily graduated from the University of Queensland with first class honours and the Royal Australasian College of Dental Surgeons Prize for that year. She has previously worked in private practice in Gatton and Ipswich before joining the team at Face Value Dental.

Lily is committed to providing gentle and friendly service in all aspects of general dentistry, with a particular interest in Oral Surgery. She speaks English, Mandarin and Cantonese.

Outside of work, she enjoys cooking, photography, art and craft, and travelling with her husband.

Oral Health Therapists

Zoe Clarke

Zoe Clarke

Zoe graduated from the University of Queensland in 2003 with a Bachelor of Applied Health Science (Oral Health) and has been working as a dental hygienist and therapist in Brisbane for over six and a half years. Zoe joined the Face Value Dental team in January 2010 and has become known for her gentle and caring approach.

As an oral health therapist, Zoe aims to assist patients in achieving optimum oral health through prevention of dental disease. As an oral health therapist, Zoe performs thorough scale and cleans on all our patients and is able to treat mild to moderate gum disease. Zoe has also gained extensive experience in children’s dentistry through her dental therapy work. As a therapist, Zoe is able to restore teeth, apply fissure sealants and remove baby teeth when necessary in children from four to seventeen years of age. Her aim is to give all patients as pleasant an experience as possible in the dental chair.

Christina Franks

Christina Franks

Christina graduated from the University of Queensland in 2013. On graduation she was granted a place in a competitive graduate year program involving a range of restorative and preventative treatments as well as an expanded academic curriculum program in the Geelong public sector.

Christina enjoys public health promotion and was involved in implementing the Kinder Wide Smiles outreach program, which won the award for best public health initiative in Victoria. Christina also implemented an oral health promotion project aiming to increase oral health education and improve access to newly arrived refugees in Australia.

Christina strives to give her patients something to smile about. She individualises and tailor’s treatment plans to all patients, creating a welcoming and comfortable environment.

In her spare time, Christina enjoys scuba diving, playing guitar, art and travelling.

Chau Tang

Chau Tang

Chau graduated with a Bachelor of Oral Health from the University of Queensland in 2011. She later earned first-class honours for her research in paediatric dentistry a year later. She has previously worked in private practice in West End before joining the team at Bupa Dental. Chau is currently in her final year of studying dentistry at Griffith University and is a member of the Golden Key International Honour Society.

Chau is committed to providing excellence in oral health care to her patients, helping people feel more comfortable through her warm and caring approach. She finds it rewarding when she’s able to foster confidence in her patients and empower them to take care of their oral health. She speaks English and Vietnamese.

Chau enjoys going on food adventures with her family and friends, attending fitness classes, boxing and being outdoors.

Our dentists and therapists speak:

  • English
  • Cantonese: Dr Lily Anderson (dentist)
  • Mandarin: Dr Lily Anderson (dentist)

07 3870 3220

Opening hours

monday 07:30 – 17:30
tuesday 07:30 – 20:00
wednesday 07:30 – 17:30
thursday 07:30 – 20:00
friday 07:30 – 17:00
saturday 09:00 – 13:00
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36 Jephson Street , Toowong, QLD 4066, Australia
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