Find your nearest Bupa Dental clinic
As part of our commitment to help make a difference to the health and care of our customers, we have taken a more active role to provide health and care services to help our customers achieve and maintain optimal health.
Oral health is one of the cornerstones of overall health. It is also an area of healthcare where prevention is key, and prevention, as they say, is better than cure. By practicing simple habits you not only improve your oral health and hygiene, you can also prevent many dental problems from arising. You may also save yourself significant time and money down the line.
With the launch of Bupa Dental, we want to partner with our customers through their oral health journey. We provide extensive oral health services including preventive, restorative and cosmetic services to you and your family, with dentists you can trust. We have the latest in dental technology and facilities, and provide the great customer service that you have come to expect from Bupa.
Accredited to national standards
All Bupa Dental clinics are accredited to National Safety Quality Health Service standards – which is just part of our commitment to an outstanding customer experience.
Not a Bupa member? Not a problem!
At Bupa Dental, we welcome all customers regardless of their health insurance With arrangements. With our HICAPS terminal, your benefits and out-of-pocket expenses may be determined by your cover on-the-spot. Please note fund rules, waiting periods and yearly limits apply. This means great value for all customers, whether you’re a Bupa member or not.
Find a dentist
Find your local Bupa Dental clinic here. You can learn more about each clinic, its dentists, services and more about its patient care – including which languages are spoken and by whom. For complex dental procedures, translators will be engaged to ensure all aspects of the proposed treatment are clearly explained.
If there is not one close enough to you just yet, we have over 120 Bupa owned dental clinics who are part of the Bupa Members First network, which can be found on the Bupa website.
Consistent & transparent pricing
As a Bupa Members First dental clinic, Bupa members can enjoy certainty of out-of-pocket costs on most services* when they visit Bupa Dental. For more information about your Bupa cover you can log into myBupa , call 134 135 or visit a Bupa centre.
*Fund and policy rules, waiting periods and yearly limits apply
At Bupa Dental, we provide an extensive list of services designed to improve the health, functionality and look of your teeth and smile across our dental clinics. Most of the services listed below are covered by Bupa but it’s recommended that you check with your health insurance provider what your entitlements are before each service. Fund & policy rules, waiting periods and yearly limits apply. Please select any of the services below to learn more about the treatment:
- Oral hygiene
- Gum (periodontal) treatment
- Crowns and bridges
- White fillings
- Dental implants
- Wisdom teeth extraction
- Root canal therapy (endodontic treatment)
Frequently Asked Questions (FAQs)
Have questions about our dental services, or how your Bupa membership works with Bupa Dental? Learn more.
Along with dental, Bupa also offers many health services as part of our commitment to your health and care. Some of the key services we provide access to are below:
- Health insurance
- Aged care
- Medical visa services
- Life insurance
- Pet insurance
- Travel, home and car insurance
Book an appointment today!
Complaints Handling Process
While we strive to deliver excellent dental services and outcomes for our patients, we acknowledge that there may be times where patients feel their needs and expectations have not been met. We take any concerns seriously and welcome feedback as an opportunity for learning and continuous improvement. We will endeavour to resolve any patient complaints in a timely manner.
What to do if you have a complaint or concern:
Raise your concern directly with the dental practice. At Bupa Dental we expect responsibility for resolving complaints about dental treatment will rest with the dental practitioner about whom the complaint is related. The dental practitioner may choose to respond to you directly upon receipt of your complaint or they may seek advice from their insurer or professional association before responding. We expect that all complaints received will be acknowledged to you within 1 business day from receipt and that you will be kept informed of progress to resolve your complaint.
If you are unhappy with the response you receive from the dental practice, you can escalate your complaint to the Bupa Dental support office via firstname.lastname@example.org
If you feel that your concerns have not been appropriately addressed through Steps 1 and 2 above, or at any time, you can formally escalate your complaint through appropriate consumer complaints channels.